{"id":242,"date":"2024-10-29T15:58:04","date_gmt":"2024-10-29T14:58:04","guid":{"rendered":"https:\/\/imauslandarbeiten.de\/?post_type=jobpost&#038;p=242"},"modified":"2025-04-09T16:03:56","modified_gmt":"2025-04-09T14:03:56","slug":"german-customer-care-in-greece-athens-or-remote","status":"publish","type":"jobpost","link":"https:\/\/imauslandarbeiten.de\/cs\/jobs\/german-customer-care-in-greece-athens-or-remote\/","title":{"rendered":"German Customer Care in Greece &#8211; Athens or Remote!"},"content":{"rendered":"<div class=\"job-info-block\">\n<div class=\"w-richtext\">\n<p><strong>Ready to make a move to sunny Greece? \ud83d\ude42<\/strong><\/p>\n<p>We are looking for German speakers to help support famous brands such as<strong>\u00a0Mercedes, Singapore Airlines, Audi, VW, Netflix, Booking.com\u00a0<\/strong>and many more.<\/p>\n<p>As a Customer Service Representative you\u2019ll be a part of creating and delivering amazing customer experiences. So whether it\u2019s getting answers quickly or consulting on products, you\u2019ll be the difference between their customer experience being just average or an exceptional one.<\/p>\n<p>Also to get you off on the right foot we are offering new starters<strong>\u00a0free flight tickets to Greece\u00a0<\/strong>and<strong>\u00a04 weeks free hotel accomodation\u00a0<\/strong>to help you out while you look for your own flat\/apartment.<\/p>\n<p><strong>On a day to day basis you will be required to:<\/strong><\/p>\n<ul role=\"list\">\n<li>Be the first point of contact for incoming communications from German speaking customers (email\/phone\/chat)<\/li>\n<li>Assist customers by answering questions, providing advice and resolving issues<\/li>\n<li>Track and follow cases to ensure they&#8217;re closed in an efficient and timely manner<\/li>\n<li>Maintain high customer satisfaction<\/li>\n<li>Maintain strong, professional relationships with all partners and show empathy at all times<\/li>\n<li>Work towards reaching targets<\/li>\n<\/ul>\n<p>\u200d<\/p>\n<\/div>\n<\/div>\n<div class=\"job-info-block\">\n<h2 class=\"sub-title-copy\">What is required?<\/h2>\n<div class=\"w-richtext\">\n<ul role=\"list\">\n<li>Fluent German and a good level of communication in English<\/li>\n<li>Ability to thrive as a team player in a fast-paced, high-energy environment<\/li>\n<li>Exceptional communication &amp; soft skills, as well as the ability to problem solve<\/li>\n<li>Have a base level of computer knowledge<\/li>\n<li>Resourcefulness and the ability to multitask<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"job-info-block mb40\">\n<h2 class=\"sub-title-copy\">What we offer?<\/h2>\n<div class=\"w-richtext\">\n<ul role=\"list\">\n<li>Free flight tickets to Athens<\/li>\n<li>Free hotel accomodation for the first 4 weeks<\/li>\n<li>Assistance finding a flat\/apartment to live in<\/li>\n<li>Above average salary<\/li>\n<li>Bonus 13th and 14th monthly salary<\/li>\n<li>Performance based incentives<\/li>\n<li>3 weeks paid training<\/li>\n<li>Private health insurance<\/li>\n<li>22 paid vacation days per year<\/li>\n<li>Possibility of career growth\/promotion<\/li>\n<li>The experience of a lifetime \ud83d\ude42<\/li>\n<\/ul>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Ready to make a move to sunny Greece? \ud83d\ude42 We are looking for German speakers to help support famous brands [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":246,"menu_order":0,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"jobpost_company":[60],"jobpost_job_industry":[],"jobpost_category":[58],"jobpost_job_type":[48],"jobpost_location":[59],"jobpost_tag":[],"class_list":["post-242","jobpost","type-jobpost","status-publish","has-post-thumbnail","hentry","jobpost_company-dunross","jobpost_category-greece","jobpost_job_type-full-time","jobpost_location-greece"],"acf":[],"_links":{"self":[{"href":"https:\/\/imauslandarbeiten.de\/cs\/wp-json\/wp\/v2\/jobpost\/242","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/imauslandarbeiten.de\/cs\/wp-json\/wp\/v2\/jobpost"}],"about":[{"href":"https:\/\/imauslandarbeiten.de\/cs\/wp-json\/wp\/v2\/types\/jobpost"}],"author":[{"embeddable":true,"href":"https:\/\/imauslandarbeiten.de\/cs\/wp-json\/wp\/v2\/users\/4"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/imauslandarbeiten.de\/cs\/wp-json\/wp\/v2\/media\/246"}],"wp:attachment":[{"href":"https:\/\/imauslandarbeiten.de\/cs\/wp-json\/wp\/v2\/media?parent=242"}],"wp:term":[{"taxonomy":"jobpost_company","embeddable":true,"href":"https:\/\/imauslandarbeiten.de\/cs\/wp-json\/wp\/v2\/jobpost_company?post=242"},{"taxonomy":"jobpost_job_industry","embeddable":true,"href":"https:\/\/imauslandarbeiten.de\/cs\/wp-json\/wp\/v2\/jobpost_job_industry?post=242"},{"taxonomy":"jobpost_category","embeddable":true,"href":"https:\/\/imauslandarbeiten.de\/cs\/wp-json\/wp\/v2\/jobpost_category?post=242"},{"taxonomy":"jobpost_job_type","embeddable":true,"href":"https:\/\/imauslandarbeiten.de\/cs\/wp-json\/wp\/v2\/jobpost_job_type?post=242"},{"taxonomy":"jobpost_location","embeddable":true,"href":"https:\/\/imauslandarbeiten.de\/cs\/wp-json\/wp\/v2\/jobpost_location?post=242"},{"taxonomy":"jobpost_tag","embeddable":true,"href":"https:\/\/imauslandarbeiten.de\/cs\/wp-json\/wp\/v2\/jobpost_tag?post=242"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}